Category Archives: Research

Read through several research and findings on the latest FileMaker deployments in the healthcare and financial industries that resulted in process optimization.

Unlocking Innovation to Drive Scale and Growth

Research Summary: “Unlocking Innovation to Drive Scale and Growth”, Government of Canada’s Advisory Council on Economic Growth (2017)

Framework for a Functioning Innovation Ecosystem

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At Issue: The traditional engines of Canadian economic growth, including production of commodities, liberalized global trade, and an expanding workforce, are slowing. More than ever, innovation “at home” is crucial to maintaining and growing the nation’s economic prosperity. As the world moves briskly towards digitization and automation, Canada must keep pace in the global marketplace. By focusing on innovation, particularly within small- and medium-sized enterprises (SMEs), the Canadian government can serve to increase businesses’ productivity, drive inclusive growth, and encourage high-potential SMEs to achieve the status and scale of global champions.

Research Objective(s): The Advisory Council on Economic Growth performed this study in order to make recommendations to the public sector for enhancing innovation in Canadian small businesses.

Scope: The study examines innovation in the Canadian economy, with a particular focus on small- and medium-sized enterprises.

Approach: The authors of the study conducted secondary research by reviewing more than 51 independent sources. They utilized these sources, in addition to their own expertise, as the basis for their recommendations.

Findings: Three specific bottlenecks are contributing to Canada’s underperformance in the field of innovation:

(1) A gap between invention and revenue-generating commercialization, as evidenced by Canada’s ranking in business-university R&D collaboration declining to 19th place in 2015;

(ƒ2) Difficulty scaling up successful start-ups and SMEs, due to (a) a small and fragmented local market, (b) shortages of experienced business talent, (c) a lack of at-scale sources of growth capital, and (d) risk aversion by more established companies; and

(3) No “burning platform” to drive corporate innovation, as evidenced by (a) Canadian businesses persistently spending at half the U.S. rate on R&D, (b) Canada’s ranking in the OECD Business Expenditure on Research and Development index falling from 12th place in 2001 to 22nd in 2015, and (c) statistics indicating that only 30 percent of Canadian firms consider any form of innovation to be extremely or very
important, with just 15 percent of corporations willing to take significant financial risks in pursuit of innovation.

The following five interventions are recommended for the Canadian government to encourage innovation by the private sector, SMEs in particular:

(1) Catalyze the formation of business-led “innovation marketplaces” in sectors and technologies in which Canada has momentum and for those which require new solutions to progress forward;

(2) Create additional pools of growth capital to ensure that promising companies have both (a) sufficient capital to achieve scale and (b) access to investors who can provide advice and other value-added support;

(3) Modify government procurement policy to incorporate strategic procurement and innovation as key objectives, thereby (a) prompting a shift from a requirements-focused to a value-based procurement system and (b) enabling the government and other public-sector players to become important first customers for growing SMEs;

(4) Review and rationalize government innovation programs by (a) expanding those with proven impact and (b) reconfiguring or removing any regulatory barriers that impede development of priority sectors and innovation marketplaces; and

(5) Recruit and train top talent by (a) adopting favorable immigration policies for reducing the talent shortfall and (b) invigorating the existing talent pool via focused innovation training programs and the FutureSkills Canada program.

Notes: The full text of this study can be accessed at https://www.budget.gc.ca/aceg-ccce/pdf/innovation-2-eng.pdf.

Researcher Profile: Allie Grace Garnett is a professional researcher and freelance writer with a background in finance and entrepreneurship. A serial entrepreneur who has established numerous businesses, Ms. Garnett previously was a founding Principal of Nexos Resource Partners (NRP), an energy project finance firm in New York. Prior to co-founding NRP, Ms. Garnett provided financial advisory and fund raising services to institutional-scale energy funds with Sustainable Development Capital. Ms. Garnett served as the Vice President of Marketing and Strategic Partnerships for the start-up Rentricity, and additionally founded a nonprofit organization (YAVA) that encourages volunteerism among college students. Ms. Garnett holds a Master of Business Administration degree from Harvard Business School and a Bachelor of Science in Civil Engineering degree from Northeastern University.
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The Adoption of Digital Technology by Canadian Small and Medium-Sized Enterprises

Research Summary: “The Adoption of Digital Technology by Canadian Small and Medium-Sized Enterprises” By Mark Buell, Canadian Internet Registration Authority (2014)

At Issue: Small- and medium-sized enterprises (SMEs) in Canada have been slow to incorporate internet technologies into their businesses. Canadian SMEs, by adopting even basic internet technologies, can better meet the needs of domestic consumers, access the global marketplace, and position themselves as candidates for foreign investment.

What are Canadians Doing Online?

Research Objective(s): The study’s objectives were to (1) characterize the nature and make-up of Canadian SMEs and (2) gauge the extent to which Canadian SMEs that are already online are utilizing the internet for their businesses.

Scope: The study encompassed Canadian small- and medium-sized businesses. Small businesses comprise more than 98 percent of Canadian employers, and medium-sized businesses account for 1.6 per cent. More than 90 percent of employees in Canada, about 10 million people, work for a small- or medium-sized business.

Approach: The Canadian Internet Registration Authority worked with the Strategic Counsel to conduct a national survey in 2013.

Findings: While 87 percent of Canadian households are connected to the internet, only 45.5 percent of Canadian businesses have a website. Of Canadian small businesses, only 41.1 percent of have an online presence, while more than 91 percent of large businesses in Canada are online. The vast majority of Canada’s SMEs, 89 percent, do not sell their products or services online. Of Canadian SME owners who have incorporated the internet into their businesses, 21 percent spend more than thirty hours per month online. By comparison, 26 percent of “recreational” internet users in Canada spend at least 30 hours per month online. The primary online activities for SME owners are email (89 percent), banking (79 percent), and product research (73 percent). Notably, online shopping is not cited as a primary activity by any internet user group.

Notes: The full results of this study can be accessed at https://cira.ca/assets/Documents/Publications/Adoption-of-Digital-Technology.pdf. Visit the Canadian Internet Registration Authority at www.cira.ca.

Researcher Profile: Allie Grace Garnett is a professional researcher and freelance writer with a background in finance and entrepreneurship. A serial entrepreneur who has established numerous businesses, Ms. Garnett previously was a founding Principal of Nexos Resource Partners (NRP), an energy project finance firm in New York. Prior to co-founding NRP, Ms. Garnett provided financial advisory and fund raising services to institutional-scale energy funds with Sustainable Development Capital. Ms. Garnett served as the Vice President of Marketing and Strategic Partnerships for the start-up Rentricity, and additionally founded a nonprofit organization (YAVA) that encourages volunteerism among college students. Ms. Garnett holds a Master of Business Administration degree from Harvard Business School and a Bachelor of Science in Civil Engineering degree from Northeastern University.

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